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Lakecations- Operations Coordinator

Lakecations – Operations Coordinator Lakecations is Lake Norman’s Premier Luxury Vacation Rental Property Management Company. Annual Gross Salary: $44,00-$50,000 Performance Based Bonus Program: Potential to earn up to 25% of your salary in bonuses. Standard Benefits: 10 days of annual paid time off 5 days of annual sick leave Flex time arrangements Health Insurance and company benefits Start Date: Immediately Operations Coordinator: Lakecations Field Specialist is to assist and support our Operations Manager in the maintenance and upkeep of our luxury Lake Norman Rentals. This hands-on role requires a varied scope of work, fast paced with the goal of delivering a first class experience to our guests and homeowners. Reporting to the Operations Manager, you will work with the maintenance team, home owners, guests, third party vendors to ensure all projects are completed to Lakecations standards. Aside from your skill set, communication skills, attention to detail, follow through and being able to supervise multiple projects are essential. Excellent technical skills, ability to work independently while leading a team and a commitment to customer satisfaction are a must. Responsibilities: Assist in daily tasks not limited to ensure that the highest standards in accommodation management are being met to maximize the guest experience. Daily communication with the Operations Manager, Field Specialists, and maintenance team to ensure each house is ready for guests arrival. Communicate between third party vendors and Lakecations staff for routine/ scheduled maintenance, emergency issues, Communicate with Field Specialists to resolve guest issues, promptly and professionally. Computer software use to schedule staff, document work orders, projects, purchases and invoices. Qualifications: Flexibility is required to perform on call issues. Ability to lift 150+ pounds. Preferred 2+ years experience in general residential maintenance or similar role. Basic knowledge of lawn maintenance, construction, & handyman skills Self starter with the ability to work independently with great communication & interpersonal skills. PLEASE EMAIL YOUR RESUME AND COVER LETTER TO INFO@LAKECATIONS.COM

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